Lily Sparkle Creations is committed to making unique and high quality items that customers love. If you are not happy with your item(s), I will be more than happy to find a solution that works for you.
Returns
You have 30 days from the date you received the item to return or exchange the item.
The item must be in the same condition you received it in. It does not have to be in its original packaging,
Refunds/Exchanges
Every reason a customer may need to return an item varies. Depending on what the reason is, you will either receive a partial refund, a full refund, or an exchange which will be in the form of a gift code.
Shipping
Customers will be responsible for the cost of return shipping. In the cases of flaws in workmanship, your return shipping may be waived. Again, this is on a case by case basis.
How to Return
Contact julie@lilysparklecreations.com about any issues and to start to return process once we find a satisfactory solution.